Terms & Conditions
1. Use of the Website
The Butterfly Spy website (thebutterflyspy.com) is for your personal use subject to these terms and conditions. By accessing and using the website you agree to be bound by these terms and conditions. These terms and conditions do not affect your statutory rights.
3. Password and Security
When you register to use The Butterfly Spy website you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting (set up a butterfly email?)immediately. If The Butterfly Spy has reason to believe that there is likely to be a breach of security or misuse of the website, we may require you to change your password or we may suspend your account in accordance with paragraph 5 below.
4. Intellectual Property and Copyright
The content of The Butterfly Spy website is protected by copyright, trademarks, database and other intellectual property rights. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on The Butterfly Spy website without written permission from The Butterfly Spy.
5. Right to Suspend or Cancel Your Registration
The Butterfly Spy may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
6. Product Description
6.1. Products for sale on The Butterfly Spy website are not toys. Small items may present a choking hazard for children under 3 years old.
7. Order Acceptance
Our acceptance of an order takes place on conclusion of payment through PayPal, at which point the purchase contract will be made and you will be charged for your order.
8. Exchange or Refund Policy
We want you to be entirely satisfied with your purchase. If for any reason this is not the case, we will gladly exchange or refund your purchase according to our exchange or refund policy detailed below.
8.1. To request an exchange or refund for all or part of your purchase, simply return the item/s in their original condition and packaging within 7 business days of receipt, quoting your name, email address, invoice number and contact number as well as reason for return. The original delivery charge for any order is not refundable. The new delivery charge for an exchange item will be charged at our usual shipping rates. The return delivery charge for a refunded item is the responsibility of the sender.
8.2. Please be sure to pack your items carefully for postage as we are not responsible for any merchandise damaged or lost via return delivery. We recommend registered post.
8.3. The address for an exchange or refund is:
JB Wherity Designs,
Unit 4, Block 4,
City North Business Campus,
Our exchange or refund policy does not cover breakages from rough usage.
9. Applicable Law
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland and any disputes will be decided only by the Irish courts.
10. Shipping and Delivery
10.1. We are not liable for any loss or damage caused by third parties, or responsible for any delays in delivery due to unforeseen circumstances.
10.2. Delivery will be made to the address specified by you on the completed order form. You have the option to add special delivery requests and while we make every effort to deliver your goods according to these requests, we will not be liable if we fail to do so due to circumstances beyond our control.
10.3. International deliveries may incur import fees, taxes, customs duties or other charges applied by institutions and organisations other than The Butterfly Spy and these are the sole responsibility of the customer.
11.1. All prices quoted on The Butterfly Spy website are in Euros. Using PayPal lets you pay in the Euro price converted to your currency.
11.2. The Butterfly Spy reserves the right to change the pricing at any time without notice.
We accept payment from PayPal (www.paypal.com). Once you register your free account with PayPal, you can use your bank account, debit and credit cards to make payments by adding them to your account and choose how to pay each time you shop online.
13. Typographical Errors
In the event that a product is mistakenly listed at an incorrect price, The Butterfly Spy reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Butterfly Spy reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Butterfly Spy shall issue a credit to your credit card account in the amount of the incorrect price.